Terms and Conditions

Welcome to The Modern Slave. By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree with any of these terms, please do not use our services.

1. Acceptance of Terms

By accessing or using any part of our website or services, you acknowledge and accept these Terms and Conditions. The Modern Slave reserves the right to update or change these terms at any time, so please review this page regularly. Your continued use of our site signifies your acceptance of any updates or changes.

2. Services

We offer various products through our ecommerce website, and we reserve the right to:
Withdraw or Cancel Services: We may, at any time and without notice, modify, withdraw, or cancel any service or product, either temporarily or permanently.
Financial Transactions: All payments are securely processed, and prices are subject to change without notice. We reserve the right to correct any errors in pricing or descriptions that appear on our website.

3. Customer Expectations and Liability

Information Accuracy: We strive to ensure all information on our website is accurate, complete, and up-to-date. However, we do not guarantee that any product descriptions or other content on our site is free from error. In case of inaccuracies, we reserve the right to update or correct the information.
Website Availability: We do our best to keep our website running smoothly, but we cannot guarantee uninterrupted access. We are not liable for any downtime or service interruptions due to technical issues or maintenance.
Limitation of Liability: The Modern Slave will not be liable for any damages arising from the use of, or inability to use, our website, products, or services.

4. Copyright and Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of The Modern Slave or its licensors. Unauthorized use of our copyrighted content is strictly prohibited.
Usage Rights: Content may not be adapted, copied, or used commercially without prior written permission. You may not distribute, reproduce, or display our copyrighted materials without our consent.
Attribution: Any use of our content (for purposes that may be permitted) must include attribution to The Modern Slave.

5. User Conduct

We expect users to behave respectfully and lawfully when interacting with our website. Prohibited actions include, but are not limited to:
Unlawful Activities: Any activities that violate local, state, or federal laws, or that promote illegal or fraudulent actions.
Hate Speech and Bullying: We do not tolerate hate speech, bullying, or harassment of any kind. Content that promotes discrimination, harm, or incites violence is strictly prohibited.
Spam and Promotions: Unauthorized promotion, spam, and unsolicited advertising are not allowed.
We reserve the right to monitor user content and activity to ensure compliance with these terms.

6. Account Suspension and Termination

We may disable or terminate user accounts for any violations of these Terms and Conditions, including, but not limited to:
Engaging in prohibited behavior as outlined above
Providing false or misleading information
Abusing site resources or attempting unauthorized access
Suspended or terminated users may lose access to their accounts, orders, and any stored information. Decisions regarding account suspension or termination are at the sole discretion of The Modern Slave.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your State/Country]. Any disputes arising under these terms shall be resolved exclusively in the courts of [Your State/Country].

8. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:
The Modern Slave
Email: info@themodernslave.com

Return and Refund Policy

At The Modern Slave, we aim to provide high-quality products that meet your expectations. As our items are custom-made and shipped directly from print-on-demand suppliers, please review our Return and Refund Policy carefully.

1. General Policy

Because all our products are custom-made for each order, we typically do not offer refunds or exchanges for buyer’s remorse, incorrect size, or other non-defective issues. However, if your item arrives damaged, defective, or with a manufacturing error, we are happy to help.

2. Return and Refund Eligibility

Refunds and returns are only eligible under the following conditions:
Defective or Damaged Items: If your item arrives damaged or defective, you may be eligible for a replacement or refund.
Incorrect Item Received: If you receive the wrong item, color, or size due to an error on our end, we will correct it.
Please note: Color variations may occur due to different screen resolutions and printing processes. Slight variations are normal and do not qualify for refunds or replacements.

3. Return and Refund Process

If you meet the criteria above, please follow these steps to request a return or refund:

Contact Us Within 14 Days: Email our support team at [Your Contact Email] within 14 days of receiving your item. Include your order number, a description of the issue, and clear photos of the item showing any damage or defects.
Await Confirmation: Once we review your request, we’ll confirm whether you are eligible for a refund, replacement, or further investigation. You may be asked to return the item to our supplier at your own expense.
Resolution Options: If approved, you may choose between a replacement or a refund for the item cost. Refunds are processed through your original payment method within 7-10 business days of approval.

4. Non-Returnable Items

The following are ineligible for returns and refunds:
Items with minor color variations
Size issues due to customer selection errors
Items damaged by customer misuse or neglect
Personalized items that do not contain defects

5. Shipping Costs

Return Shipping: You are responsible for paying return shipping costs unless we made an error with your order.
Non-refundable Shipping Fees: Original shipping fees are non-refundable.

6. Order Cancellations and Changes

Due to the custom nature of print-on-demand products, orders cannot be canceled or changed once production has begun. If you need to update your order, please contact us as soon as possible after placing it.
Thank you for choosing The Modern Slave. We are committed to ensuring your satisfaction and appreciate your understanding of our policies, which help us maintain a high standard for all customers. For questions or assistance, contact us at sales@themodernslave.com